JOB DESCRIPTION & RESPONSIBILITIES:

BrightLine is seeking highly motivated account managers who are passionate about developing trusted client relationships and managing campaigns through from initial pitch to final report in the rapidly evolving CTV / OTT space. As an Account Manager with BrightLine you will lead relationships with multiple Fortune 500 companies and top brands in a fast-paced environment. Attention to detail and exceptional communication skills are an absolute must. This role entails day-to-day communication with clients and partners as well as collaboration with internal design managers, sales associates, and front-end product engineers – all with the express goal of creating exceptional enhanced ad experiences on TV, featuring interactivity, dynamic content, etc. Responsibilities include:

• Lead and manage OTT ad campaigns, acting as the primary contact for existing clients – understand clients’ goals, provide appropriate recommendations, develop and communicate timelines, set expectations, manage to deadlines, coordinate asset receipt and creative reviews.

• Develop a comprehensive understanding for the OTT space, BrightLine’s ad formats, and BrightLine’s internal processes, to provide a seamless client experience and problem solve in a fast-paced environment, working independently and escalating as necessary.

• Apply existing process and best practices for kicking off, managing, and optimizing CTV campaigns, identifying methods for further process refinement

• Coordinate across all internal teams – creative, engineering, adops, analytics, sales – to ensure timelines are met

• Monitor and analyze campaign performance and recommend campaign optimizations to achieve best possible results

• Grow revenue by delivering outstanding customer service and partnering with account executive to identify opportunities for campaign scale and renewal

 QUALIFICATIONS:

• 2-4 years of experience working in Account Management or similar function

• Attention to detail, strong organizational and follow-through skills

• Excellent interpersonal, communication, and client service skills; Ability to collaborate well with teams

• Self-starter who is highly motivated and able to proactively manage multiple tasks

• Ability to anticipate and proactively solve for potential issues, identifying when to escalate and following through to troubleshoot and resolve.

• Passion for cultivating client relationships and delivering best in class service and performance, with a track record of customer retention

• Ability to identify innovative, effective solutions to meet brand objectives

• Interest in OTT advertising and desire to become an expert in the space

• Strong analytical skills to evaluate campaign performance against benchmarks, draw valuable insights, and identify recommended actions

• Ability to deliver in a time-sensitive environment

• Basic knowledge of the OTT media landscape, ad serving and ad ops preferred

• Basic knowledge of Excel, PowerPoint

• English speaking

• Bachelor’s degree required

COMPANY DESCRIPTION:

BrightLine offers the only custom enhanced advertising products, ad server, and analytics engine built exclusively for connected and IP-enabled televisions and over-the-top devices like Apple TV, Roku, and Amazon FireTV -- a single solution across all Connected TV technologies. Our design and execution framework is fueled by viewer-driven experiences proven to increase consumer engagement, brand recall, purchase intent, and sales. Our clients include Campari, Coca-Cola, ExxonMobil, General Mills, L’Oreal, Sherwin-Williams, Verizon, Warner Brother’s.

BrightLine is an equal opportunity employer.